This is a need of our copyright acquire company, Simplex. The amount is decided on based on the community service fees and a few added costs that they cover for you.

Enter the level of the copyright you should exchange. The app will mechanically compute and Screen the equal amount of the copyright you might receive depending on the current exchange amount.

If you wish to obtain copyright with USD, EUR or any fiat forex, you must enter your e mail address around the side of our 3rd-bash associates, Guardarian and Simplex.

DDoS assaults. Unfortunately, these kinds of troubles come about every now and then, but we are always happy to assist you and address any challenges;

Significant! For many currencies, we use one deposit address for all orders and thus require a memo to be specified for the deposit transaction. This memo is exhibited appropriate below our deposit handle.

Additionally, all your exchange history is stored in your Professional account – enroll and track you transactions effortlessly.

In the exchange interface, you will see two dropdown menus. The very first dropdown is for selecting the copyright you wish to exchange (the a single you are giving). The 2nd dropdown is for choosing the copyright you should get (the just one you might be getting in return).

In the event a shopper submits a Fake list of documents, the KYC/AML procedure is considered unsuccessful as well as deposited money are then refunded to your address (or addresses) the deposit was made out of, subtracting the community fees, in 24 hours.

No worries, we’ve bought you! Based on your certain case, we can possibly course of action the transaction normally or suggest a refund to your handle. To take care of situations like this more rapidly, Be at liberty to reach out to us at [e mail secured], we’re listed here for you personally 24/seven.

Choose the fiat forex and enter the quantity you would like to deliver. You will discover in excess of 80 of fiat currencies, therefore you will definitely discover a person that you want.

This element is introduced to you personally by our partners Guardarian, Simplex, Transak. The community expenses are applied as ChangeNow standard according to the forex.

Please be aware that other products and services that we have been partnered with might need KYC procedures that are distinct from ours;

The standard time for exchange is about five minutes. You are able to monitor the copyright swap progress over the exchange page.

If these steps tend not to aid, remember to Get hold of our aid at: [email protected] or use this link. We can get back to you personally as soon as possible.